REFUND & CANCELLATION POLICY
Effective Date: October 1, 2026
Danit Orr Events Management LLC strives to provide clear and transparent information regarding event tickets, refunds, cancellations, and schedule changes.
This policy outlines our general approach to ticketed events promoted or organized by the Company.
1. Ticket Purchases
Tickets advertised through www.danitorr.com are generally purchased through external ticketing platforms.
The applicable ticketing provider is responsible for processing payments and administering refunds through its payment systems.
Purchasers should review all event-specific terms and conditions before completing a transaction.
2. Customer-Requested Refunds
For ticketed events organized by Danit Orr Events Management LLC where the Company has authority to determine refund eligibility, our general policy is:
Refund requests must be submitted at least seven (7) calendar days before the scheduled event.
The request must include a legitimate and reasonable justification.
Eligibility is subject to reasonable review by the Company.
Approved requests will qualify for a refund of the eligible ticket purchase price, subject to applicable third-party processing rules and non-refundable fees disclosed at purchase.
Requests submitted fewer than seven (7) calendar days before an event are generally not refundable unless otherwise stated in the event-specific terms or required by law.
This general policy applies only where we have responsibility and authority for the applicable ticket purchase. Different terms may apply to events operated by independent organizers or governed by separately disclosed ticketing agreements.
3. Event Cancellation
If an event organized by Danit Orr Events Management LLC is canceled without a replacement or rescheduled date, eligible ticket holders will be entitled to a refund of the ticket purchase price, consistent with applicable law and the event's published terms.
Refunds will generally be administered through the original ticketing platform or payment provider.
Any treatment of ticketing service fees will depend on applicable law and the disclosed terms of the purchase.
4. Postponed or Rescheduled Events
If an event is postponed or rescheduled:
Previously purchased tickets will generally remain valid for the new date, subject to the event-specific terms.
Updated event details will be communicated when available using reasonable methods.
Refunds, credits, or ticket exchanges for customers unable to attend the new date will be handled under the applicable event terms and legal requirements.
5. Changes to Event Programming
Performers, speakers, schedules, venues, or program details may change when reasonably necessary.
The availability of refunds following material event changes will depend on the circumstances, applicable consumer protection laws, and the relevant ticketing or event terms.
6. Refund Processing
Approved refunds are generally returned through the original payment processor.
Processing times vary depending on the ticketing platform, payment method, and financial institution.
Danit Orr Events Management LLC cannot guarantee processing times controlled by independent financial institutions or payment providers.
7. Additional Expenses
Unless required by applicable law or expressly agreed in writing, event ticket refunds do not automatically include independently incurred expenses such as airfare, accommodations, transportation, parking, or meals.
8. Requesting Assistance
For tickets purchased through an external platform, customers should first follow the refund request instructions in their purchase confirmation.
For events organized by Danit Orr Events Management LLC, customers may also contact us for assistance.
Please include the event name, scheduled date, order number if available, and a brief explanation of your request.
9. Contact Information
Danit Orr Events Management LLC
Email: info@danitorreventsmgmt.com
Website: https://danitorr.com
Nothing in this policy limits any refund rights or consumer protections provided by applicable law.